{"id":18278,"date":"2023-11-03T21:23:29","date_gmt":"2023-11-03T21:23:29","guid":{"rendered":"https:\/\/prodrc.greenyellow.com\/mentions-legales-2\/"},"modified":"2026-06-23T10:16:58","modified_gmt":"2026-06-23T10:16:58","slug":"mentions-legales-2","status":"publish","type":"page","link":"https:\/\/run-charge.re\/en\/mentions-legales-2\/","title":{"rendered":"Mentions l\u00e9gales"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"18278\" class=\"elementor elementor-18278 elementor-9086\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a05770 e-con-full e-flex e-con e-parent\" data-id=\"4a05770\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-38fbb82 e-flex e-con-boxed e-con e-child\" data-id=\"38fbb82\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b1724b8 elementor-widget elementor-widget-breadcrumbs\" data-id=\"b1724b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"breadcrumbs\"><span><span><a href=\"https:\/\/run-charge.re\/en\/\">Accueil<\/a><\/span><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8ccce2 elementor-widget elementor-widget-heading\" data-id=\"b8ccce2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Mentions l\u00e9gales<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3796a3a elementor-widget elementor-widget-text-editor\" data-id=\"3796a3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Informations \u00e9diteur<\/strong>\u00a0:<br \/>La marque RunCharge est exploit\u00e9e par la soci\u00e9t\u00e9 GREENYELLOW EFFENERGIE REUNION, Soci\u00e9t\u00e9 en Nom Collectif (SNC) au capital de 401 000\u20ac<br \/>Si\u00e8ge social : 12 rue Jules Thirel \u2013 B\u00e2timent C, 97460 Saint-Paul, La R\u00e9union<br \/>SIRET : 519 439 830 00158<br \/>Code APE : 35.11Z (Production d\u2019\u00e9lectricit\u00e9)<br \/>Repr\u00e9sentant l\u00e9gal : Asma PATEL, Directrice G\u00e9n\u00e9rale GreenYellow R\u00e9union<br \/>Contact : <a href=\"mailto:communication-oi@greenyellow.com\">communication-oi@greenyellow.com<\/a><\/p><p><b>Webmaster du site :<br \/><\/b>DATASOLUTION<b><br \/><\/b>224 Rue du Faubourg Saint-Antoine<br \/>75012 Paris<br \/>SIRET : 4452238520051<\/p><p><b>H\u00e9bergement :<br \/><\/b>Le site est h\u00e9berg\u00e9 par Microsoft France (39 quai du pr\u00e9sident Roosevelt 92130 Issy les Moulineaux) sur un serveur virtuel AZURE, bas\u00e9 en Europe de l\u2019Ouest.<\/p><p><b>Cr\u00e9dits photos : <\/b>GreenYellow &#8211; <span data-teams=\"true\">Loik You Seen<\/span><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><strong><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Activit\u00e9 de RunCharge<\/span><\/strong><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">RunCharge d\u00e9veloppe, installe et exploite un r\u00e9seau de bornes de recharge pour v\u00e9hicules \u00e9lectriques \u00e0 La R\u00e9union. RunCharge d\u00e9finit les tarifs d\u2019acc\u00e8s au service et assure l\u2019exploitation op\u00e9rationnelle des installations physiques.<\/span><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\"><strong>Op\u00e9rateur de recharge \u2013 Application &amp; Paiement<\/strong><\/span><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">L\u2019acc\u00e8s aux bornes RunCharge s\u2019effectue exclusivement via l\u2019application Freshmile :<\/span><a class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-underline text-strikethrough-none\" draggable=\"false\" href=\"http:\/\/www.freshmile.com\" target=\"_blank\" rel=\"noopener\"> www.freshmile.com<\/a><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\"> Freshmile SAS agit en tant qu\u2019op\u00e9rateur d\u2019infrastructure de recharge pour le r\u00e9seau RunCharge et assure notamment :<\/span><\/p><ul><li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">la mise \u00e0 disposition de l\u2019application mobile Freshmile disponible sur Appstore et GooglePlay<\/span><\/li><li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">la cr\u00e9ation et gestion des comptes utilisateurs<\/span><\/li><li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">la gestion des moyens de paiement<\/span><\/li><li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">la facturation des sessions de recharge<\/span><\/li><\/ul><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">RunCharge ne dispose pas d\u2019application mobile d\u00e9di\u00e9e.<\/span><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><strong><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Tarifs<\/span><\/strong><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Les tarifs applicables aux bornes RunCharge sont :<\/span><\/p><ul><li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">affich\u00e9s sur les bornes via un QR code renvoyant sur le site web RunCharge : www.run-charge.re,<\/span><\/li><li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">accessibles depuis l\u2019application Freshmile,<\/span><\/li><li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">mentionn\u00e9s sur le site internet RunCharge,<\/span><\/li><\/ul><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Les tarifs sont exprim\u00e9s en euros TTC.<\/span><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><strong><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Paiement des sessions de recharge<\/span><\/strong><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Les paiements sont r\u00e9alis\u00e9s exclusivement via l\u2019application Freshmile.<\/span> <span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">RunCharge ne collecte ni ne conserve aucune donn\u00e9e bancaire. La facturation est assur\u00e9e par Freshmile SAS pour le compte de RunCharge.<\/span><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><strong><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Assistance &amp; R\u00e9clamations<\/span><\/strong><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Assistance technique bornes RunCharge : communication-oi@greenyellow.com<\/span><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Assistance comptes, paiement et facturation :<\/span><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">\u2192 via l\u2019application Freshmile<\/span><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">\u2192 ou via le support Freshmile joignable gratuitement au 03 88 68 84 58<\/span><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><strong><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Propri\u00e9t\u00e9 intellectuelle<\/span><\/strong><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">L\u2019ensemble du contenu pr\u00e9sent sur le site (textes, visuels, logos, \u00e9l\u00e9ments graphiques, structure) est prot\u00e9g\u00e9 par le droit de propri\u00e9t\u00e9 intellectuelle fran\u00e7ais. Toute reproduction, totale ou partielle, sans autorisation \u00e9crite de RunCharge est interdite.<\/span><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><strong><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Donn\u00e9es personnelles<\/span><\/strong><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Les donn\u00e9es li\u00e9es :<\/span><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">\u2192 aux comptes utilisateurs, moyens de paiement et facturation<\/span><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">sont collect\u00e9es et trait\u00e9es par Freshmile SAS, responsable du traitement.<\/span><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Les donn\u00e9es li\u00e9es :<\/span><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">\u2192 au fonctionnement des bornes et \u00e0 leur performance technique<\/span><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">peuvent \u00eatre collect\u00e9es et trait\u00e9es par RunCharge.<\/span><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">La politique de protection des donn\u00e9es personnelles de RunCharge est disponible sur le site www.run-charge.re<\/span><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><strong><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Limitation de responsabilit\u00e9<\/span><\/strong><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">RunCharge ne saurait \u00eatre tenue responsable en cas :<\/span><\/p><ul><li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">de dysfonctionnement technique d\u2019une borne,<\/span><\/li><li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">d\u2019interruption temporaire du service,<\/span><\/li><li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">d\u2019indisponibilit\u00e9 de l\u2019application Freshmile,<\/span><\/li><li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">de panne du r\u00e9seau \u00e9lectrique public,<\/span><\/li><li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">de dommage indirect subi par l\u2019Utilisateur.<\/span><\/li><\/ul><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><strong><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">M\u00e9diateur de la consommation<\/span><\/strong><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Conform\u00e9ment aux dispositions du Code de la consommation concernant \u00ab le processus de m\u00e9diation des litiges de la consommation \u00bb, apr\u00e8s nous avoir sollicit\u00e9s et \u00e0 d\u00e9faut de r\u00e9ponse vous satisfaisant, vous avez la possibilit\u00e9 de recourir gratuitement \u00e0 une proc\u00e9dure de m\u00e9diation de la consommation aupr\u00e8s de :<\/span><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">CM2C<br \/><\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">49 rue de Ponthieu<br \/><\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">75 008 PARIS<br \/><\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Tel : 01 89 47 00 14<br \/><\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Site internet : <a href=\"https:\/\/www.cm2c.net\/declarer-un-litige.php\">https:\/\/www.cm2c.net\/declarer-un-litige.php<\/a><br \/><\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Mail : <a href=\"mailto:litiges@cm2c.net\">litiges@cm2c.net<\/a><\/span><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><strong><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Modifications<\/span><\/strong><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">RunCharge se r\u00e9serve le droit de modifier les pr\u00e9sentes mentions l\u00e9gales \u00e0 tout moment. La version applicable est celle publi\u00e9e sur le site \u00e0 la date de consultation.<\/span><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><strong><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Droit applicable<\/span><\/strong><\/p><p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Les pr\u00e9sentes mentions l\u00e9gales sont r\u00e9gies par le droit fran\u00e7ais. En cas de litige, les tribunaux comp\u00e9tents sont ceux de La R\u00e9union, sauf disposition l\u00e9gale contraire.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71616c8 elementor-widget elementor-widget-n-accordion\" data-id=\"71616c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> Conditions g\u00e9n\u00e9rales d\u2019acc\u00e8s et d\u2019utilisation du service RunCharge <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-0ad02c2 e-con-full e-flex e-con e-child\" data-id=\"0ad02c2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb7e5fa elementor-widget elementor-widget-text-editor\" data-id=\"cb7e5fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Entr\u00e9e en vigueur : 25\/11\/2025<\/p><p><strong>1. Objet<\/strong><br \/>Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales d\u2019Acc\u00e8s et d\u2019Utilisation (ci-apr\u00e8s les \u00ab CGU \u00bb) d\u00e9finissent les modalit\u00e9s d\u2019acc\u00e8s et d\u2019utilisation du service de recharge pour v\u00e9hicules \u00e9lectriques propos\u00e9 sous la marque RunCharge.<br \/>RunCharge d\u00e9signe la marque exploit\u00e9e par :<br \/>GREENYELLOW EFFENERGIE REUNION<br \/>SNC \u2014 SIRET : 519 439 830 00158<br \/>Si\u00e8ge social : 12 rue Jules Thirel \u2013 B\u00e2timent C, 97460 Saint-Paul, La R\u00e9union<br \/>RunCharge exploite un r\u00e9seau de bornes de recharge sur le territoire de La R\u00e9union, exploit\u00e9es techniquement par Freshmile SAS.<\/p><p><strong>2. R\u00f4le des parties<\/strong><br \/>RunCharge est responsable :<br \/>du d\u00e9ploiement des bornes,<br \/>de la communication tarifaire,<br \/>de la maintenance op\u00e9rationnelle sur site,<br \/>de l\u2019assistance technique sur les bornes.<\/p><p>Freshmile SAS est responsable :<br \/>de l\u2019exploitation du service num\u00e9rique de recharge,<br \/>de la mise \u00e0 disposition de son application mobile,<br \/>de la gestion des comptes utilisateurs,<br \/>des paiements et de la facturation.<\/p><p><strong>3. Acc\u00e8s au Service RunCharge<\/strong><br \/>L\u2019acc\u00e8s au service RunCharge s\u2019effectue exclusivement via l\u2019application Freshmile. Pour acc\u00e9der au service, l\u2019Utilisateur doit :<br \/>\u2022 t\u00e9l\u00e9charger l\u2019application Freshmile<br \/>\u2022 cr\u00e9er un compte utilisateur Freshmile<br \/>\u2022 accepter les CGV\/CGU Freshmile<br \/>\u2022 ajouter un moyen de paiement dans l\u2019application<br \/>\u2022 lancer la session via l\u2019application Freshmile<br \/>L\u2019utilisation des bornes RunCharge implique l\u2019acceptation des pr\u00e9sentes CGU.<\/p><p><strong>4. Utilisation des bornes<\/strong><br \/>L\u2019Utilisateur s\u2019engage \u00e0 :<br \/>respecter les consignes affich\u00e9es sur la borne<br \/>utiliser des c\u00e2bles compatibles et conformes<br \/>s\u00e9curiser le branchement du v\u00e9hicule<br \/>mettre fin \u00e0 la recharge via l\u2019application Freshmile<br \/>lib\u00e9rer l\u2019emplacement imm\u00e9diatement apr\u00e8s la session<br \/>Tout mauvais usage d\u2019une borne engage la responsabilit\u00e9 de l\u2019Utilisateur.<\/p><p><strong>5. Tarifs<\/strong><br \/>Les tarifs applicables au service RunCharge sont :<br \/>affich\u00e9s sur les bornes via un QR Code,<br \/>accessibles via l\u2019application Freshmile,<br \/>disponibles sur le site internet RunCharge.<br \/>Les tarifs sont exprim\u00e9s en \u20ac \/ kWh TTC.<br \/>RunCharge se r\u00e9serve la possibilit\u00e9 de les modifier \u00e0 tout moment. Toute modification est publi\u00e9e et accessible avant usage.<\/p><p><strong>6. Paiement et facturation<\/strong><br \/>Les paiements sont r\u00e9alis\u00e9s int\u00e9gralement via l\u2019application Freshmile.<br \/>RunCharge ne collecte ni n\u2019enregistre aucune donn\u00e9e bancaire.<br \/>La facturation est effectu\u00e9e par Freshmile pour le compte de RunCharge.<\/p><p><strong>7. Service client &amp; r\u00e9clamations<\/strong><br \/>Assistance technique bornes RunCharge : <a href=\"mailto:communication-oi@greenyellow.com\">communication-oi@greenyellow.com<\/a><br \/>Assistance compte utilisateur, paiement et facturation :<br \/>\u2192 via l\u2019application Freshmile ou gratuitement au 03 88 68 84 58<\/p><p><strong>8. M\u00e9diateur de la consommation<\/strong> <br \/>Conform\u00e9ment aux dispositions du Code de la consommation concernant \u00ab le processus de m\u00e9diation des litiges de la consommation \u00bb, apr\u00e8s nous avoir sollicit\u00e9s et \u00e0 d\u00e9faut de r\u00e9ponse vous satisfaisant, vous avez la possibilit\u00e9 de recourir gratuitement \u00e0 une proc\u00e9dure de m\u00e9diation de la consommation aupr\u00e8s de :<br \/>CM2C<br \/>49 rue de Ponthieu<br \/>75 008 PARIS<br \/>Tel : 01 89 47 00 14<br \/>Site internet : <a href=\"https:\/\/www.cm2c.net\/declarer-un-litige.php\">https:\/\/www.cm2c.net\/declarer-un-litige.php<\/a><br \/>Mail : <a href=\"mailto:litiges@cm2c.net\">litiges@cm2c.net<\/a><\/p><p><strong>9. Responsabilit\u00e9<\/strong><br \/>RunCharge ne saurait \u00eatre tenue responsable en cas :<br \/>d\u2019indisponibilit\u00e9 temporaire d\u2019une borne<br \/>de panne du r\u00e9seau \u00e9lectrique public<br \/>de difficult\u00e9 li\u00e9e \u00e0 l\u2019application Freshmile<br \/>de dommage indirect subi par l\u2019Utilisateur<br \/>La responsabilit\u00e9 de RunCharge est limit\u00e9e au montant factur\u00e9 de la session concern\u00e9e.<\/p><p><strong>10. Donn\u00e9es personnelles<\/strong><br \/>Les donn\u00e9es li\u00e9es :<br \/>au compte utilisateur<br \/>aux moyens de paiement<br \/>aux facturations<br \/>sont exclusivement collect\u00e9es et trait\u00e9es par Freshmile SAS.<br \/>Les donn\u00e9es li\u00e9es :<br \/>au r\u00e9seau de bornes<br \/>aux performances techniques<br \/>sont trait\u00e9es par RunCharge.<\/p><p>La Politique de protection des donn\u00e9es de RunCharge est accessible sur le site internet.<\/p><p><strong>11. Propri\u00e9t\u00e9 intellectuelle<\/strong><br \/>Tous les contenus visibles sur les supports RunCharge sont prot\u00e9g\u00e9s par le droit d\u2019auteur.<br \/>Toute reproduction totale ou partielle est interdite sans autorisation.<\/p><p><strong>12. Modification des CGU<\/strong><br \/>RunCharge peut modifier les pr\u00e9sentes CGU \u00e0 tout moment.<br \/>Les modifications entrent en vigueur \u00e0 compter de leur publication sur le site.<\/p><p><strong>13. Droit applicable &amp; litiges<\/strong><br \/>Les pr\u00e9sentes CGU sont r\u00e9gies par le droit fran\u00e7ais.<br \/>En cas de litige, les tribunaux comp\u00e9tents sont ceux du ressort de La R\u00e9union.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Mentions l\u00e9gales Informations \u00e9diteur\u00a0:La marque RunCharge est exploit\u00e9e par la soci\u00e9t\u00e9 GREENYELLOW EFFENERGIE REUNION, Soci\u00e9t\u00e9 en Nom Collectif (SNC) au capital de 401 000\u20acSi\u00e8ge social : 12 rue Jules Thirel \u2013 B\u00e2timent C, 97460 Saint-Paul, La R\u00e9unionSIRET : 519 439 830 00158Code APE : 35.11Z (Production d\u2019\u00e9lectricit\u00e9)Repr\u00e9sentant l\u00e9gal : Asma PATEL, Directrice G\u00e9n\u00e9rale GreenYellow R\u00e9unionContact [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-18278","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - 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